PRAMA at Designers’ Pavilion in Wisedog

PRAMA recently had the opportunity to participate in the Designers’ Pavillion fair, held in Wisedog, a vibrant space in Larisa known for its appreciation of art and design.

We were thrilled to showcase sneakpeaks of our first collection FOLDS, with design objects as a statement for our passion for creating visually luxurius and limited-edition furniture that enhance the living space of our customers.

FOLDS collection featured a diverse range of objects, in various combinations and colors that reflected the team’s commitment to craftsmanship, using high-quality materials and incorporating sustainable practices wherever possible.

The design fair in Wisedog Larisa provided PRAMA with a platform to not only display our objects but also connect with fellow designers, industry professionals, and potential clients. We engaged in meaningful conversations about our inspiration and design philosophy, exchanged ideas, and received valuable feedback that further fueled our creativity and drive.

As the fair came to a close, we reflected on our experience with a sense of accomplishment and gratitude. The event had not only allowed us to showcase our creations but also to forge new partnerships and collaborations. With renewed inspiration, the design team returned to our studio, eager to push the boundaries of furniture design and continue creating collectible pieces that would leave a lasting impact on the industry.

Thank you for shopping with us at PRAMA. We hope that you will love everything you buy from us, however if this is not the case, we promise to change any item you are unhappy with, when you return it to us in a good condition, within 14 days of the date you will receive it.

Please take a moment to review our Refunds and Returns policy:

Eligibility for Refunds and Returns:

- Refunds and returns are applicable only to products purchased directly from PRAMA.
- Customized or personalized items are not eligible for refunds or returns unless they are defective or damaged upon arrival.
- The item(s) must be in their original condition, including all tags, packaging, and accessories.

Timeframe for Refunds and Returns:

- Refunds and returns must be initiated within 14 calendar days from the date of delivery.
- Proof of purchase, such as the original receipt or order confirmation, is required for processing refunds or returns.

Refunds and Returns Process:

- To initiate a refund or return, please contact us at info@prama.gr.
- We will guide you through the process and provide you with a Return Merchandise Authorization (RMA) number, if applicable.
- The RMA number must be clearly written on the outside of the package or provided to our courier for easy identification.
- You are responsible for the return shipping costs unless the item received was damaged or defective.

Refunds:

- Once we receive and inspect the returned item(s), we will notify you regarding the status of your refund.

- If approved, refunds will be issued to the original payment method within 7 business days.

- Please note that any shipping charges incurred during the initial purchase are non-refundable.

Returns:

- Upon receiving your returned item(s), we will inspect them for any damage or signs of use.
- If the item(s) are deemed to be in their original condition, a refund will be issued.
- In case the returned item(s) show signs of damage or use beyond what is necessary to assess its suitability, we reserve the right to deduct a reasonable amount from the refund.

Exchanges:

- We currently do not offer direct exchanges. If you wish to exchange an item, please follow the returns process mentioned above and place a new order for the desired item.

Cancelation of order:

- You can cancel your order, when it is in state “pending” or “processing”. You may send us an email or cancel it through you user account.
  If the order is in state “completed” it means that it’s been dispatched, so if you still want to return your items, you should use the “Refunds and Returns Process” section above.

Damaged or Defective Items:

- If you receive a damaged or defective item, please contact us at ingo@prama.gr immediately.
- We may request supporting evidence such as photographs or videos to assess the damage or defect.
- Upon verification, we will provide instructions for returning the item(s) and offer a replacement or refund, including any applicable shipping costs.

Please note that this policy is subject to change without prior notice. We recommend reviewing our Refunds and Returns Policy whenever making a purchase. If you have any further questions or require assistance, please do not hesitate to reach out.

Thank you for choosing PRAMA!

Terms and conditions

PRAMA ΟΕ
VAT Id : EL801880625
G.E.M.H: 165091701000
Pafsaniou 9-11, Pagrati, 116 35
info@prama.gr

General
The present Terms and Conditions of Sale (“Terms and Conditions“) apply to all sales of products made to you (the “Customer“) in the countries listed on the checkout page of the website (the “Site“). This Terms and Conditions supersede any prior terms and conditions or any general or specific terms and conditions of the Customer. Every product order placed on the Site, presupposes the prior consultation and the acceptance by the Customer of the Terms and Conditions.
Ordering process
The ordering process on the Site consists of following steps:
- The Customer adds the selected products in the basket;
- The Customer completes his/her personal details including name and billing address;
- The Customer confirms the preferred shipping method and provides the delivery address;
- The Customer confirms the payment method and completes the required payment information;
- The Customer will be asked to accept the Terms and Conditions;
- Before the Customer submits the order, he/she will be given the opportunity to review his/her details, the selection and check the total price of the order including the shipping charges. In case the Customer needs to correct/adapt this information, he can simply go back to the relevant section and correct the necessary information.
After submitting the order, our system will send the Customer an e-mail confirming receipt of the order.
Acceptance of orders
To the maximum extent allowed under applicable law, all quotes or proposals are without engagement and without any obligation on our part. Any order made by the Customer via the Site shall always be confirmed by the site by e-mail. The sales agreement is only entered into after we confirmed the order placed via e-mail.
Prices
The price of the products the Customer orders on the Site is the price that is displayed on the Site at the time the Customer confirms the order as mentioned in the confirmation e-mail sent to the Customer.
- For Customers within the European Union aAll prices are in Euros, inclusive of VAT and exclusive of shipping costs.
- For Customers outside the European Union all prices are in Euros, inclusive of VAT and exclusive of shipping costs. The Customers should be aware that they may have to pay extra charges upon reception of the parcel. For example, these extra charges could be duties taxes or other official charges payable upon importation. We are not responsible of any of the above extra charges that will apply.
The shipping costs are calculated in the checkout, after entering your shipping information. All other applicable taxes, duties, levies or charges arising between the moment of the order of the product and the moment of delivery shall be borne by the Customer.
Returns
Plese read our return policy by clicking the link on the webpage footer.
Invoicing and Payment
Once the sale has been confirmed and shipped, we will send the Customer an invoice upon delivery.The payment modalities we accept are mentioned on the Site. Payments must be made in Euros and only by using the accepted payment modalities. The bank account of the Customer will be debited from the next working day (or up to 2 to 5 working days depending on the Customer’s bank) following the order.
Website and Transaction Security
In order to secure the communication between our visitors and our website, like usernames, passwords, your name, address etc, we use an ssl certificate.All payments made using the card are processed through well known electronic payment platforms that use the latest standards of encryption protocols encryption. Encryption is a way of coding the information until it reaches its recipient, who will be able to decode it using the appropriate key.
Delivery, Title and Risk
Deliveries will be made in Normal Delivery.
You can view more details about delivery by clicking on the footer link.
The risk of loss, theft and whole or partial destruction of the products will be transferred to the Customer as soon as the product is delivered. The ownership of the products shall not pass to the Customer and full legal and beneficial ownership of the products shall remain with us unless and until we have received payment in full for the products, including all secondary costs due such as forwarding charges, interest, charges, expenses and other costs.
Age requirements
By ordering products on the Site, the Customer declares that he/she is an adult aged 18 or over or that he/she has obtained the explicit consent of his/her parents/legal guardians in case he/she has not yet reached the age of 18.
Liability and Complaints
We shall not be liable for any indirect damages (including but not limited to loss of time, emotional damage, reputational damage, loss of revenue, loss of profit or loss of an opportunity).All complaints must be notified through our contact form within seven (7) business days as from the delivery of the products. If the complaint is found to be justified, our liability shall be limited to the reparation of or the exchanging of the delivered products.
Nothing in these Terms and Conditions shall exclude our liability for fraud, willful misconduct, gross negligence, death or physical harm.
Force Majeure
We shall not be liable in case of Force Majeure (i.e. all situations under which it is very difficult to comply with its obligations under the sales agreement, including but not limited to disaster, fire, flood, earthquake, elements of nature, acts of God, actual or threatened terrorist attacks, acts of war, sabotage, explosion, riots, civil disorders, rebellions, revolutions and strikes, lockouts or labor disputes, government acts, accident or breakdown of plant or machinery, bugs in third party software, shortage of materials, failure by a utility provider (including electricity, gas, network or telecom provider) to provide services and any actions or omissions of third parties beyond its reasonable control).
After Sales Support and warranty
For any after sales support and questions the Customer can contact our customer service through our contact form. The products are covered by a legal war ranty of conformity.
Archiving of sales history
For your convenience, we will archive your sales history, which you can consult at any time on the Site using your login details.
Applicable law
The Terms and Conditions are governed by, and construed in accordance with, the laws of Greece, without reference to the conflict of law rules.

PRAMA at Designers’ Pavilion in Wisedog

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Athens-based design studio. Limited-edition furniture & objects.

Athens-based furniture & objects design studio.

PRAMA at Designers’ Pavilion in Wisedog

facebook

instagram

pinterest

behance

Athens-based design studio. Limited-edition furniture & objects.

Athens-based furniture & objects design studio.

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Thank you for choosing PRAMA!

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